Frequently Asked Questions

Standard Chartered - professional team of banking and financial technology developers. Our platform provides secure accounts, transfers and investment opportunities designed to grow your money.

Yes, we are a legally registered financial services provider. Every account and transaction is protected by strict security and compliance procedures.

We operate in full compliance with international banking regulations. Please contact our support team to confirm availability for your country of residence.

Each customer may hold the accounts appropriate to their needs. For security reasons we may verify each account before activation to protect against fraud.

You can complete your profile and upload identification from the account settings area of your dashboard. All documents are encrypted and used only for verification.

Opening an account is free. There are no hidden charges — fees, where applicable, are clearly shown before you confirm any transaction.

You can fund your account securely using the available payment methods shown in the deposit area of your dashboard, including card and bank transfer options.

Interest and returns are credited in line with the terms of the product you choose. Details are always shown before you confirm any deposit.

Withdrawal requests are processed promptly once verification is complete. Processing times are shown clearly at the point of request.

Yes — we reward customers who refer new clients to Standard Chartered. You can invite friends from your dashboard and earn commission on their activity.

Multi-currency exchange is available inside your dashboard. You can also contact our support team for assistance with larger or international transfers.

Our team is available 24/7. Write to us at [email protected] or use the contact form and we will get back to you quickly.